8 case studies from my work in product, design, content, data, sales, video and AI. Each one follows the same shape: the problem, what I did, how, and what changed.
How I planned a full knowledge base for a cloud phone system and built the writing pipeline that keeps every article accurate, consistent and searchable.
How I set up Claude Code as a working system for product, design, content and data work, with rules that are enforced automatically instead of remembered.
Promo, win-back, product update, sales and account emails I designed and hand-coded in HTML, all built on one brand template so every send looks like the same company.